Why Buy From Us?

At Sinks we offer a professional service backed up by assurance from The Safebuy Scheme.

As a customer you benefit from:

Widest Choice of Sinks & Taps

As a customer you need to be able to choose a sink & tap that will be perfect in your kitchen. On Sinks you can select from one of the widest ranges of sinks and tapsavailable in the UK. As designs change we at Sinks are constantly looking for new and exciting products to keep providing the choice you expect.

Value for Money

Especially now everyone understands the need to provide value for money and that’s why our sinks, taps etc are the most competitively priced in the UK. Add to this our range of special offers, our double length 14 day return period (not the standard 7 days) and you can be sure that whatever you buy from us you know you will be getting a great deal.

Peace of Mind

Once you have selected your items you can rest assured your personal details are processed with the highest level of online security available. We are registered members of Safebuy Assurance Scheme, ISIS and IDIS who continuously monitor and implement the safest ways for us to make online shopping safe for you. We use Protx to provide credit card authorisation services, who are the UK’s leading payment gateway providing you with a safe, reliable and trustworthy way to make payment. So you can rest assured that you are purchasing your items from a thoroughly safe and secure site.

Speed

We have many items on next day delivery - just look for Next Day Delivery next to the price. Before delivery we like to contact our customers in advance so that they know when to expect their delivery and it does not turn up out of the blue. We always try to assist customers who need their order faster than our advertised service, and in these circumstances we will work with the customer to keep them updated every step of the way. Due to the distance in the furthest areas of the UK e.g. Northern Scotland and with a few items such as ceramic sinks, delivery may take an extra 1 - 2 days as they are delivered using a specialist courier.

Stock

To give you the best service, fulfilling your order quickly and efficiently, we have one of the largest ACTUALLY HELD stocks of sinks and taps in the UK. These are at our three warehouses in Warwickshire. We double check all stock before dispatch to ensure only the products the meet the highest quality standards are sent to you.

Customer Service

We pride ourselves on the service we give to customers. Our dedicated Customer Service agents are trained on the latest products and will be more then happy to give helpful and friendly advice wherever possible.

We are open 9am-5.30pm Monday to Friday. We can take enquiries and orders over the telephone or via e-mail. Any e-mails we receive are always answered within 24 hours, normally within a couple of hours (within the working day).

Delivery Process

As a company we like to handle all of our products before sending them out to our customers. This is so our dedicated dispatch team can inspect the product and then package it to the highest standard, above and beyond the manufacturer’s packaging. We are so passionate about your order reaching you in perfect condition that we have worked with a leading UK packaging company to produce superior protective packaging for extra protection during transit.

Your Privacy Protected

Many people will naturally worry about how their information is stored and if it is shared with other companies. Please be assured that we will NOT divulge your information to any other companies, we use it only in connection with your business with us. We do not contact you or send you any e mails once business has been done, unless we have your consent.

OK, I’ve read that, but why else would I buy from you?

Not only are we an internet site offering home delivery, we have a collections desk where you can come to collect your order. Our dispatch warehouse is based in the Midlands with quick links to the major motorway networks. So if you want to collect your order instead of waiting for it to be delivered we can reserve it for you to collect and there will obviously be no delivery charge – simply select the Collection option in your basket.